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Frequently Asked Questions

Common questions about shopping at New Era visuals.

How do I order or discuss project details? A: You can place your order right here on Shop263 or contact us directly on WhatsApp at +263 77 902 7616. ​Q: What file formats will I receive for my designs? A: You will receive high-quality PNG, JPEG, and print-ready PDF formats. Source/vector files are available upon request. ​Q: What do I need to provide for a website or flyer design? A: Please provide your logo, text/content details, preferred color scheme, high-res images (if any), and phone number/contact info to include in the design.
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